Tuesday, 10 July 2018

IRCTC orders enquiry into complaint on quality of food in Duronto Express

Railway catering to get a facelift after IRCTC takeover

The Railway's food catering arm IRCTC has ordered an enquiry into a complaint by a passenger of the 12246 Yeswantpur-Howrah Duronto Express about the quality of food served to him in the train, an IRCTC official said on Tuesday. 

IRCTC Group General Manager (east zone) Debasish Chanda said that there were, however, tweets by at least 23 passengers travelling by the same train that reached Howrah last evening stating that the quality and taste of the food served to them were good. "The gentleman may not have liked the taste, but the food served to him was definitely not stale," Chanda said.

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